This page explains our terms, consumer rights under Australian law, returns, warranties, liability limits and how to raise concerns.
These legal terms apply to Choicewave (ABN: 12 345 678 901), its website choicewave.info and any services or content we provide in Australia. They describe rights and obligations for consumers and business users as required by Australian law, including the Australian Consumer Law (ACL).
The ACL provides consumers with guarantees including that goods are of acceptable quality, fit for purpose and match descriptions. These statutory rights cannot be excluded. Our commercial warranties sit alongside, not instead of, ACL guarantees.
| Right | Examples |
|---|---|
| Acceptable quality | Free of defects, safe, durable |
| Fit for purpose | Works as expected for advertised use |
| Match description | Matches photos, specs and features |
If you believe a product breaches the ACL, you are entitled to a remedy such as repair, replacement or refund depending on the circumstances.
Choicewave assesses returns case-by-case consistent with ACL. For faulty products we will offer repair, replacement or refund. For change-of-mind purchases (non-faulty) returns are at our discretion and may incur postage or restocking fees.
We provide manufacturer or vendor warranties where listed. To the extent permitted by law, Choicewave's liability for loss or damage is limited to resupplying the product or refunding the purchase price. We are not liable for indirect or consequential loss.
For clarity, these terms do not affect non-excludable rights under Australian law. For business users, certain ACL protections may be limited by agreement where permitted.
We handle personal information in line with our Privacy Policy and applicable Australian privacy laws. Our site uses cookies to improve functionality; see the cookie banner for options.
If you have a privacy concern or access request, contact our Privacy Officer via Contacts. We aim to respond promptly as required by law.
We encourage customers to contact us first to resolve issues. If matters cannot be resolved, consumers may seek assistance from:
We may update these legal terms. Notices will be posted on this page. These terms are governed by the laws of the Commonwealth of Australia and the state of Victoria where applicable.
Business details: Choicewave — 27 Baker Street, Fitzroy VIC 3065, Australia | ABN: 12 345 678 901 | Phone: + (61) 47 290-53-81 | Email: Choicewave@outlook.com
